Delivery and Purchase Policy
Effective Date: 17.02.2025

1. Order Processing

• Orders are processed within 5-6 business days after payment confirmation.
• Customers will receive an order confirmation email with tracking details once the order is shipped.
• We reserve the right to cancel any order due to stock unavailability or other unforeseen circumstances.

2. Payment Policy

• We accept payments via GooglePay, PhonePe, Easebuzz, Razorpay, Instamojo, Paytm, PayUMoney, CashFree, Shiprocket
• Payments must be made in full before order processing and shipment.
• All transactions are secure and encrypted to protect customer information.

3. Shipping and Delivery

• We offer shipping to within Karnataka
• Estimated delivery times vary based on location and shipping method.
• Shipping costs are calculated at checkout and are non-refundable.
• Delays due to customs, weather, or courier services are beyond our control.

4. Order Tracking

• Customers will receive tracking details via email upon shipment.
• Tracking updates depend on the courier service used.

5. Returns and Refunds

• Refer to our Product Return Policy for details on returns and refunds.
• Shipping fees are non-refundable unless the return is due to our error.

6. Cancellations

• Orders may be cancelled within 8 hours of placement, provided they have not been processed or shipped.
• Refunds for cancelled orders will be processed to the original payment method within 5 -6 business days.

7. Damaged or Missing Items

• If an order arrives damaged or with missing items, customers must contact us within [Insert Number] days of delivery.
• We will provide a replacement or refund based on the issue.

8. Customer Support
   For any queries related to delivery or purchases, please contact: 

KHADYA SASTRA PRODUCTS

KhadyaSastra@gmail.com

9606060254

By placing an order with us, you agree to this Delivery and Purchase Policy.